Frequently Asked Questions

Find answers about sample orders, custom projects, MOQ, production time, logo customization and shipping.

What is your MOQ?

For custom pet apparel, MOQ starts from 25 pcs per size. Other product categories may vary depending on design, material and production requirements.

Can I order samples first?

Yes. You can order ready-stock samples or request custom samples before bulk production.

How long does sampling take?

Sample development usually takes around 7 days, depending on product complexity and material availability.

How long does bulk production take?

Bulk production usually takes around 25-35 days after sample approval.

Can you make products from my reference photo?

Yes. You can send us sketches, reference images, samples or design ideas. Our team can help with design, pattern making and production.

Do you support custom logo?

Yes. We support printing, embroidery, woven labels, rubber patches, leather patches, hang tags and packaging customization.

Do you support small batch orders?

Yes. We are small-batch friendly and suitable for pet brands, e-commerce sellers and new product testing.

Do you ship internationally?

Yes. We support international orders and can discuss suitable shipping methods based on quantity and destination.